Terms of Service

Version 1.0 — effective 2026-05-25. These terms govern your use of tsgg.co. They do not govern services we deliver to you under a separate signed engagement letter — those services are governed by their own contract, which prevails over these terms for that engagement.

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1. Acceptance

By using tsgg.co (the "Site") you agree to these terms. If you do not agree, do not use the Site. Continued use after a version update is acceptance of the updated terms; the version date at the bottom records when a version became effective.

2. Who we are and what we do

The Site is operated by TSGG (F.Z.C), a UAE Free Zone Company operating under DU account number 6.289375, registered for Corporate Tax with the UAE Federal Tax Authority. We refer to ourselves as "TSGG", "we", "us", and "our".

TSGG is a consultancy. We provide:

• Corporate training — in-company, contract-bound training engagements (leadership, compliance, contract literacy, sanctions, presentation skills) delivered to GCC organizations.
• Strategic legal consultation — advisory work on contracts, regulatory compliance, and commercial risk for GCC clients. TSGG is not a licensed law firm. We do not appear in court on a client's behalf, we do not file regulatory submissions in any client's name, and we do not hold ourselves out as substitute counsel of record. Our Managing Director, Shaima Al Sayed, is a UAE-qualified Attorney; her professional credential is hers personally and not a regulator licence for TSGG as a firm.
• Executive coaching — the RIHLA™ 3-month coaching program, delivered under a separate engagement letter and intake form.

Where we deliver legal consultation jointly with another organization or attorney, we name the co-deliverer in the engagement letter. We do not represent any co-deliverer's regulatory status on this Site beyond what we can independently verify in writing.

3. Engagements are separate from these terms

Nothing on the Site constitutes legal advice, training delivery, or coaching. No attorney-client relationship is formed by your use of the Site or by submitting an inquiry form. A relationship is formed only after we and you have signed an engagement letter that names the scope, fee, and term of the work.

If the content of an inquiry you send would, if acted on, require us to take steps that depend on a privileged or confidential relationship that does not yet exist, we will tell you so before acting and decline the request until a written engagement is in place.

4. Your use of the Site

You agree:

• Not to attempt to gain unauthorized access to any part of the Site, the admin area, or the underlying servers.
• Not to scrape, copy in bulk, or systematically extract data from the Site, except as expressly permitted by robots.txt and except for caching and indexing by mainstream search engines (Google, Bing) under their public crawler identities.
• Not to upload or submit content that is unlawful, infringes a third party's rights, contains malware, or is intended to disrupt the Site.
• Not to use the Site or any content on it to impersonate TSGG, Shaima Al Sayed, or any partner organization.
• To submit inquiry-form data that is accurate (we rely on it to reply to you).
• To respect the consent disclaimer on every form — submitting a form is your confirmation that you are providing your data voluntarily and have authority to do so on behalf of the organization you name.

5. Intellectual property

All content on the Site — written copy, training outlines, photographs of Shaima Al Sayed at delivered engagements, the TSGG logo and visual identity, the RIHLA™ framework name and 5-phase structure — is owned by TSGG or used under licence.

You may:

• Quote short passages with attribution to TSGG and a link back to the source page.
• Cite the Site in academic or journalistic work under standard fair-dealing principles.

You may not:

• Republish whole pages, training outlines, or framework content as your own.
• Use the TSGG logo or visual identity on your own materials without written permission.
• Use the RIHLA™ name or the 5-phase structure (Reflect, Identify, Heal & Harness, Lead, Ascend) on a competing offer. RIHLA™ is a trademark of TSGG.

Photographs that show third parties (workshop attendees, co-deliverers, client venues) are published with the consent of the organizations involved. If you are pictured and want the image taken down, write to info@tsgg.co and we will remove it within 30 days.

6. Forms and email

Inquiry forms submit to our database and trigger an automated acknowledgement to your email and an internal notification to Shaima Al Sayed. Storage and handling of your submitted data is governed by our Privacy Policy.

We will not add you to the Letters to the Unseen newsletter from an inquiry form. Newsletter subscription requires a separate explicit opt-in at the point of subscription. If you submit an inquiry and later wish to subscribe, you do so independently via the newsletter signup.

7. Disclaimers

The Site is provided "as is" and "as available". We make no warranty that the Site will be uninterrupted, error-free, or secure against every threat. We make no warranty that any content on the Site is current beyond the publication date shown for each page.

Information published on the Site is general-information. It is not a substitute for legal, financial, tax, or training advice tailored to your situation. You should not act on it without taking professional advice on your specific facts.

Where the Site describes a regulation by number (for example, UAE PDPL Art. 4), we describe the rule as it stood on the publication date of that page. Regulations change. We do not undertake to update every published page when an underlying regulation amends; the source regulation governs in case of conflict.

8. Limitation of liability

To the maximum extent permitted by UAE law:

• Our aggregate liability to you arising out of or in connection with your use of the Site is limited to AED 1,000 (one thousand UAE dirhams) in total.
• We are not liable to you for any indirect, incidental, consequential, or punitive loss; for loss of profit, revenue, business opportunity, or goodwill; or for any third-party claim arising out of your use of the Site.
• This limit does not apply to:
  • Liability we cannot limit or exclude under UAE federal law (death or personal injury caused by our negligence; fraud; any other liability the law fixes).
  • Liability arising under a separate signed engagement letter, which is governed exclusively by the limitation-of-liability clause inside that engagement letter and not by this clause.

If a competent UAE court finds the AED 1,000 cap unenforceable in the circumstances of a particular claim, the cap applies at the maximum amount the court will enforce.

9. Indemnity

You agree to indemnify TSGG, its officers, employees, and contractors against any third-party claim, loss, or expense (including reasonable legal fees) that arises out of:

• Your breach of these terms.
• Your submission of content to the Site that infringes a third party's rights or violates the law.
• Your unauthorized use of the Site or attempt to interfere with its operation.

This indemnity does not apply to the extent the claim arises out of TSGG's own negligence or wilful misconduct.

10. Governing law and jurisdiction

These terms are governed by the federal law of the United Arab Emirates and, where applicable, the law of the Emirate of Dubai.

You and TSGG agree to the exclusive jurisdiction of the Dubai Courts for any dispute arising out of or in connection with these terms or the Site, with the following limited exception: TSGG retains the right to seek interim or injunctive relief (for example to stop an active scraping attack or trademark misuse) in any competent court, including the courts where the alleged infringement is taking place.

(Mohammad-decision flag: Trust-head defaults to Dubai Courts onshore venue. If Mohammad prefers DIFC Courts or ADGM Courts as the seat — a decision that fits if TSGG client mix is heavily DIFC/ADGM-based — Trust-head amends this clause in v1.1. The choice has procedural implications and should be Mohammad-confirmed before publish.)

11. Severability

If a court finds any part of these terms unenforceable, the rest of the terms continue to apply. The unenforceable part is read down to the minimum extent needed for the rest to operate.

12. Entire agreement

These terms, together with the Privacy Policy and any separate engagement letter we sign with you, are the entire agreement between you and TSGG on the matters they cover. Prior representations on the legacy tsgg.co site (the Base44 version retired on the cutover date noted in §14) do not survive into v1.0.

13. Changes

We will publish material changes here with a new version number and effective date. For changes that materially affect your rights (a new dispute-resolution venue, a wider liability disclaimer), we will provide 30 days' notice by updating the version date and — for inquirers and newsletter subscribers we hold an email for — sending notice. Continued use of the Site after the effective date is your acceptance of the changed terms.

14. Version history

15. Contact

For legal notices: info@tsgg.co, subject line beginning Legal Notice — . For all other inquiries: info@tsgg.co.

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Trust-head note (not part of the published terms):

Arabic translation owed. The IDENTITY.md §7 principle ("Arabic and English are both first-class") requires it. Mohammad and Shaima own the translation. Until then, the English text governs.

Trust-head note on the Dubai-vs-DIFC venue choice: Default is Dubai Courts (onshore). If TSGG's client base is mostly DIFC/ADGM-domiciled, DIFC Courts is a better choice because their English-language common-law procedure matches the language of the engagement letters. Mohammad-decision required to amend §10.